For Metrobank credit card inquiries or concerns while overseas, please refer to our list of Customer Service International Toll-free hotlines per country below.
| COUNTRY | CARRIER | IAC | TOLL FREE NUMBER/REMARKS |
|---|---|---|---|
| Australia | Optus | 11 | 0011 800 8700 0707 |
| Telstra | 11 | 0011 800 8700 0707 | |
| Austria | Telekom Austria | 0 | 00 800 8700 0707 |
| Canada | Teleglobe | 11 | 011 800 8700 0707 |
| France | France Telecom | 0 | 00 800 8700 0707 |
| Germany | DTAG | 0 | 00 800 8700 0707 |
| Hong Kong | Reach HK | 1 | 001 800 8700 0707 |
| Italy | Telecom Italia | 0 | 00 800 8700 0707 |
| Japan | Japan Telecom | 10 | From fixed line with carrier selection with JT |
| 0041-010 | From public phone, mobile, PHS, and fixed line, without carrier selection, 0041 800 8700 0707 |
||
| KDD | 10 | From fixed line with carrier selection with KDD |
|
| 001-010 | From public phone, mobile, PH and fixed line without carrier selection |
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| NTT | 10 | Fixed line with carrier selection with NT |
|
| 0033-010 | From public phone, mobile, PHS, and fixed line without carrier selection |
||
| Malaysia | Telecom Malaysia | 0 | 00 800 8700 0707 |
| Singapore | Singtel | 1 | 001 800 8700 0707 |
| Thailand | CAT | 1 | 001 800 8700 0707 |
| UK | BT | 0 | 00 800 8700 0707 |
| C&W | 0 | 00 800 8700 0707 | |
| USA | AT&T | 11 | 011 800 8700 0707 |
| MCI | 11 | 011 800 8700 0707 | |
| Sprint | 11 | 011 800 8700 0707 |
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