Joe Kit Lim
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Recent activity by Joe Kit Lim-
Is my PIN or signature required?
By design, you are not required to sign or enter your card’s PIN for contactless transactions. However, some acquirer merchants require customers to enter their PIN.
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Do I need to activate the contactless functionality of the card?
No, the contactless functionality is turned on once the contactless card version is activated
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Can I increase or decrease the purchase amount limit for contactless or tap transactions?
Not at this moment. The default aggregate daily limit for contactless transactions is PHP 2,000 only, regardless of the number of transactions within the day.
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What are the security features of the contactless cards?
Contactless payment cards, including the terminals and network, allow customers to initiate the transaction by holding the contactless payment device within two to four inches of the payment termi...
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What if I am holding an old white label debit or prepaid card and I want to have the contactless version, but my company is still not capable of issuing contactless cards?
You can open another account to enjoy the full features of contactless payment. Remember that new accounts are subject to individual balance requirements.
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Are the promos and rewards offered for Metrobank Prime Debit and Prepaid Mastercard applicable to the old debit or prepaid card with no contactless feature?
Yes, all promos and rewards are still applicable to the older debit and prepaid cards, as long as debit and prepaid cards are included in the qualified cards for the promo.
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What if I want to replace my old debit card with Metrobank Prime Debit Mastercard?
You may request a card replacement at any Metrobank branch for a fee of PHP 150
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I have the old debit or prepaid card with no contactless feature. Is my card still functional?
Yes, the older debit and prepaid cards are still functional and can still be used for payments.
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What if the POS terminal is not yet contactless-enabled or the merchant does not accept tap transactions using the POS terminal?
You can still use your contactless card for normal card-based transactions by dipping or inserting the card on the POS terminal.
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How do I know if my card and the POS terminal are contactless-enabled?
The contactless symbol means that your card and the POS terminal have the capability to make contactless transactions.