Joe Kit Lim

Get CALLS from: 0919 059 8690 This number is used for outbound calls by Metrobank Customer Service only and cannot receive calls or SMS. To talk to a customer service representative, call the Metro...

Metrobank has a dedicated team of Telesales agents/representatives facilitating its credit card applications and Special Installment Programs such as Cash2Go, Balance Conversion, and Balance Transf...

For Metrobank credit card inquiries or concerns while overseas, please refer to our list of Customer Service International Toll-free hotlines per country below. COUNTRY CARRIER IAC TOLL FREE NU...

Mastercard and Visa cards are accepted in over 40 million establishments worldwide. Look for the logo. Inform us of your travel plans to ensure that the card transactions made within and outside th...

To update your contact information, call Metrobank’s Customer Service Hotline at 88-700-700 or 1-800-1888-5775

If your credit card is lost or stolen, you may immediately block it using the Metrobank App to prevent fraudulent transactions. Note that blocking is permanent. You may also report a lost card by c...

A supplementary card is a credit card privilege extended by the principal cardholder to any person with age requirement of 14 to 80 years old. You can download the application through this link: ht...

You can conveniently activate your credit card through any of these methods: Via the Metrobank App – Enroll your credit card and activate it in real-time. Download the app now from the Apple App S...

Yes. You may submit another credit card application requirement after 6 months from the last submitted application

As stated in the declaration portion of the credit card application form that you have submitted, Metrobank has no obligation to divulge the reason behind the denial of your card application except...